How we work

From repetitive task
to working system.

A clear scope, an agreed implementation fee and ongoing monthly management. We build the workflow, launch it with your team and stay involved to keep it running.

Four steps, from first call to ongoing management

Keep it clear.
Keep it moving.

01
Free 30-minute audit

Find the right opportunity

We map the repetitive work, understand your tools and identify a practical starting point.

02
Clear scope & fees

Agree the plan

You receive a clear proposal covering the build, implementation fee, monthly management and responsibilities.

03
Tested with your team

Build and launch

We connect your systems, test the workflow and get your team comfortable using it.

04
Ongoing monthly service

Manage and improve

We monitor performance, troubleshoot issues and maintain the workflow. Improvements are planned around your priorities and monthly scope.

What comes with the service

Built for your business.
Managed by Acta.

Your business keeps moving. Your automation should keep up. We stay involved after launch to support the systems we build.

01

A clear agreement

Implementation, monthly fees, covered workflows and responsibilities agreed before we build. Your proposal also sets out ownership, service terms and any third-party costs.

02

Documentation & training

Clear documentation and practical training so your team understands the workflow and knows when to review, approve or ask for help.

03

Ongoing management

Monitoring, maintenance and support throughout your engagement, with response times and any included improvements defined in your monthly plan.

Clear from the start

Know what
to expect.

What does the monthly fee cover?

Your plan defines the workflows we manage, monitoring, maintenance, support response times and any included improvements. You’ll know what’s covered before work begins.

Is monthly management required?

Yes. Every Acta engagement combines implementation with ongoing monthly management. We stay involved after launch to support the systems we build.

Are software and AI usage included?

Your proposal clearly identifies any software, hosting and usage costs, including which are included in your plan and which are billed separately.

How quickly can it go live?

A simple, clearly scoped workflow can go live in seven days. Larger systems may take 2–4 weeks or longer, depending on scope, access and integrations. Your proposal sets the agreed timeline.

Will this work with our existing tools?

We build around your current systems. Integration depends on the access and APIs those tools provide; we confirm what is possible before agreeing the scope.

Can our team review work before it is sent?

Approval steps should match the workflow. We agree which actions need review, who can approve them and which systems the workflow can access when defining your project.

What are the ownership and cancellation terms?

Your service agreement sets out ownership of the deliverables, the service term, notice requirements and what happens when the engagement ends. These are agreed before work begins.

Your next move

Better systems.
Bigger possibilities.

Tell us what slows your team down. We’ll help you identify a useful first workflow and map what it would take to build and manage it.

Book your free audit

30 minutes · Written plan · No obligation

Every build includes implementation and ongoing monthly management.